{"id":200314,"date":"2020-09-15T10:54:17","date_gmt":"2020-09-15T08:54:17","guid":{"rendered":"https:\/\/www.pladostelma.com\/?page_id=200314"},"modified":"2026-10-19T20:13:56","modified_gmt":"2026-10-19T18:13:56","slug":"assistenza","status":"publish","type":"page","link":"https:\/\/www.pladostelma.com\/zh\/assistenza\/","title":{"rendered":"\u534f\u52a9\u670d\u52a1"},"content":{"rendered":"<section class=\"page-intro\" data-etch-element=\"section\"><div class=\"page-intro__container\" data-etch-element=\"container\"><nav class=\"page-breadcrumb\" aria-label=\"Percorso di navigazione\"><a href=\"\/\">Home<\/a><span>\/<\/span><span>RICHIEDI ASSISTENZA<\/span><\/nav><div class=\"technology-split\"><div class=\"technology-copy\"><h1 class=\"page-intro__title\">RICHIEDI <strong>ASSISTENZA<\/strong><\/h1><p class=\"technology-subhead\">Il canale giusto per ogni prodotto<\/p><span class=\"technology-wedge\" aria-hidden=\"true\"><\/span><\/div><p class=\"technology-description\">Per le informazioni tecniche o commerciali e per il post-vendita scegli il canale dedicato. Tieni a portata il codice modello e indica la tipologia di prodotto nel modulo.<\/p><\/div><\/div><\/section><section class=\"technology-section\" data-etch-element=\"section\"><div class=\"technology-container assistance-channels\" data-etch-element=\"container\"><div class=\"technology-heading-group\"><h2 class=\"technology-heading\">LAVELLI E <strong>MISCELATORI<\/strong><\/h2><p class=\"technology-subhead\">Prima e dopo l\u2019acquisto<\/p><span class=\"technology-wedge\" aria-hidden=\"true\"><\/span><\/div><div class=\"support-columns\"><article class=\"support-card\"><span class=\"technology-step-number\">01<\/span><h3>Il modulo qui sotto<\/h3><p>Per il post-vendita seleziona la tipologia di prodotto e il richiedente. Assistiamo direttamente i nostri clienti diretti.<\/p><a class=\"technology-link\" href=\"#modulo\">Vai al modulo<\/a><\/article><article class=\"support-card\"><span class=\"technology-step-number\">02<\/span><h3>Telefono diretto<\/h3><p>Per informazioni tecniche o commerciali: luned\u00ec\u2013venerd\u00ec, dalle 9 alle 12 e dalle 14 alle 17.<\/p><a class=\"technology-link\" href=\"tel:+390733290592\">+39 0733 290592<\/a><\/article><article class=\"support-card\"><span class=\"technology-step-number\">03<\/span><h3>Il tuo rivenditore<\/h3><p>Se il prodotto presenta un problema, contatta il tuo rivenditore per gestire l\u2019assistenza nel minor tempo possibile.<\/p><a class=\"technology-link\" href=\"\/contatti\/\">Contatti Plados Telma<\/a><\/article><\/div><\/div><\/section><section class=\"technology-section technology-section--tint\" data-etch-element=\"section\"><div class=\"technology-container\" data-etch-element=\"container\"><h2 class=\"technology-heading\">ALTRE <strong>RICHIESTE<\/strong><\/h2><div class=\"support-list\"><div><span>Elettrodomestici, tritarifiuti e accessori<\/span><a class=\"technology-link\" href=\"#modulo\">Seleziona il prodotto nel modulo<\/a><\/div><div><span>Distributore di zona<\/span><a class=\"technology-link\" href=\"\/?fluent-form=4\">Richiedi il distributore<\/a><\/div><div><span>Garanzia del prodotto<\/span><a class=\"technology-link\" href=\"\/garanzia\/\">Registrazione e condizioni<\/a><\/div><\/div><\/div><\/section><section class=\"support-form-section\" data-etch-element=\"section\" id=\"modulo\"><div class=\"technology-container\" data-etch-element=\"container\"><div class=\"technology-split\"><div class=\"technology-copy\"><h2 class=\"technology-heading\">IL <strong>MODULO<\/strong><\/h2><p class=\"technology-subhead\">Assistenza post-vendita<\/p><p class=\"technology-description\">Indica il motivo della richiesta, la tipologia e il codice del prodotto. Il modulo guida attraverso le informazioni necessarie.<\/p><div class=\"technology-model-links\"><a class=\"technology-link\" href=\"\/faq\/\">Domande frequenti<\/a><a class=\"technology-link\" href=\"\/prodotti-per-la-pulizia\/\">Cura e manutenzione<\/a><a class=\"technology-link\" href=\"\/metodi-di-installazione\/\">Metodi di installazione<\/a><\/div><\/div><div class=\"support-form\"><div class='fluentform ff-default fluentform_wrapper_8  ff_guten_block ff_guten_block-8 ffs_custom_wrap'><form data-form_id=\"8\" id=\"fluentform_8\" class=\"frm-fluent-form fluent_form_8 ff-el-form-top ff_form_instance_8_1 ff-form-loading ff-form-has-steps ffs_custom\" data-form_instance=\"ff_form_instance_8_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Assistenza 2<\/legend>        <div\n                style=\"display: none!important; position: absolute!important; transform: translateX(1000%)!important;\"\n                class=\"ff-el-group ff-hpsf-container\"\n        >\n            <div class=\"ff-el-input--label asterisk-right\">\n                <label for=\"ff_8_item_sf\" aria-label=\"Updates\">\n                    Updates                <\/label>\n            <\/div>\n            <div class=\"ff-el-input--content\">\n                <input type=\"text\"\n                       name=\"item_8__fluent_sf\"\n                       class=\"ff-el-form-control\"\n                       id=\"ff_8_item_sf\"\n                \/>\n            <\/div>\n        <\/div>\n        <input type='hidden' name='__fluent_form_embded_post_id' value='200314' \/><input type=\"hidden\" id=\"_fluentform_8_fluentformnonce\" name=\"_fluentform_8_fluentformnonce\" value=\"ec2878f11a\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/zh\/wp-json\/wp\/v2\/pages\/200314\" \/><div class='ff-step-container' data-name=\"step_start-8_10\" data-disable_auto_focus=\"no\" data-enable_auto_slider=\"no\" data-enable_step_data_persistency=\"no\" data-enable_step_page_resume=\"no\" data-animation_type=\"slide\" data-progress_layout=\"top\" data-progress_indicator=\"progress-bar\" ><div class='ff-step-header ff-step-header--progress'><div class='ff-step-progress-wrap'><div class='ff-el-progress-status' aria-live='polite'><\/div><div class='ff-el-progress'><div role='progressbar' class='ff-el-progress-bar'><span><\/span><\/div><\/div><ul style='display: none' class='ff-el-progress-title'><li>Tipologia di Prodotto<\/li><li>Dati del Cliente<\/li><li>Foto<\/li><li>Descrizione Modello e Problematica<\/li><li>Step 5<\/li><\/ul><\/div><\/div><span class='ff_step_start'><\/span><div class='ff-step-body'><div class=\"fluentform-step active\" data-name=\"step_start-8_10\" data-disable_auto_focus=\"no\" data-enable_auto_slider=\"no\" data-enable_step_data_persistency=\"no\" data-enable_step_page_resume=\"no\" data-animation_type=\"slide\" data-progress_layout=\"top\" data-progress_indicator=\"progress-bar\" ><div class='ff-el-group ff_list_buttons'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  >Tipologia di Prodotto<\/label><\/div><div class='ff-el-input--content'><div class=\"ff_el_checkable_photo_holders\"><div class='ff-el-form-check ff-el-form-check- ff-el-image-holder'><label style='background-image: url(https:\/\/www.pladostelma.com\/wp-content\/uploads\/lavelli_composito.png)' class='ff-el-image-input-src' for='tipologia_prodotto_212fa640a668910dc1ec1085178453d6' aria-label='Lavelli in Composito'><\/label><label class='ff-el-form-check-label' for='tipologia_prodotto_212fa640a668910dc1ec1085178453d6'><input  type=\"radio\" name=\"tipologia_prodotto\" data-name=\"tipologia_prodotto\" class=\"ff-el-form-check-input ff-el-form-check-radio\" tabindex=\"1\" value=\"Lavelli in Composito\"  id='tipologia_prodotto_212fa640a668910dc1ec1085178453d6' aria-label='Lavelli in Composito' aria-invalid='false' aria-required=true> <span>Lavelli in Composito<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check- ff-el-image-holder'><label style='background-image: url(https:\/\/www.pladostelma.com\/wp-content\/uploads\/lavelli_inox.png)' class='ff-el-image-input-src' for='tipologia_prodotto_640e9c70fb6fb2a4799fed2b37f48061' aria-label='Lavelli in Acciaio'><\/label><label class='ff-el-form-check-label' for='tipologia_prodotto_640e9c70fb6fb2a4799fed2b37f48061'><input  type=\"radio\" name=\"tipologia_prodotto\" data-name=\"tipologia_prodotto\" class=\"ff-el-form-check-input ff-el-form-check-radio\" tabindex=\"-1\" value=\"Lavelli in Acciaio\"  id='tipologia_prodotto_640e9c70fb6fb2a4799fed2b37f48061' aria-label='Lavelli in Acciaio' aria-invalid='false' aria-required=true> <span>Lavelli in Acciaio<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check- ff-el-image-holder'><label style='background-image: url(https:\/\/www.pladostelma.com\/wp-content\/uploads\/miscelatori.png)' class='ff-el-image-input-src' for='tipologia_prodotto_563ad29cd2fad139dcd4fbe57df1a072' aria-label='Miscelatori'><\/label><label class='ff-el-form-check-label' for='tipologia_prodotto_563ad29cd2fad139dcd4fbe57df1a072'><input  type=\"radio\" name=\"tipologia_prodotto\" data-name=\"tipologia_prodotto\" class=\"ff-el-form-check-input ff-el-form-check-radio\" tabindex=\"-1\" value=\"Miscelatori\"  id='tipologia_prodotto_563ad29cd2fad139dcd4fbe57df1a072' aria-label='Miscelatori' aria-invalid='false' aria-required=true> <span>Miscelatori<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check- ff-el-image-holder'><label style='background-image: url(https:\/\/www.pladostelma.com\/wp-content\/uploads\/piani_gas.png)' class='ff-el-image-input-src' for='tipologia_prodotto_0e2b80acaa24e4f4bd1532b6e776221e' aria-label='Elettrodomestici'><\/label><label class='ff-el-form-check-label' for='tipologia_prodotto_0e2b80acaa24e4f4bd1532b6e776221e'><input  type=\"radio\" name=\"tipologia_prodotto\" data-name=\"tipologia_prodotto\" class=\"ff-el-form-check-input ff-el-form-check-radio\" tabindex=\"-1\" value=\"Elettrodomestici\"  id='tipologia_prodotto_0e2b80acaa24e4f4bd1532b6e776221e' aria-label='Elettrodomestici' aria-invalid='false' aria-required=true> <span>Elettrodomestici<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check- ff-el-image-holder'><label style='background-image: url(https:\/\/www.pladostelma.com\/wp-content\/uploads\/dissipatori.png)' class='ff-el-image-input-src' for='tipologia_prodotto_5784e11b8bf9cb0e7ccfda18c78b7935' aria-label='Tritarifiuti'><\/label><label class='ff-el-form-check-label' for='tipologia_prodotto_5784e11b8bf9cb0e7ccfda18c78b7935'><input  type=\"radio\" name=\"tipologia_prodotto\" data-name=\"tipologia_prodotto\" class=\"ff-el-form-check-input ff-el-form-check-radio\" tabindex=\"-1\" value=\"Tritarifiuti\"  id='tipologia_prodotto_5784e11b8bf9cb0e7ccfda18c78b7935' aria-label='Tritarifiuti' aria-invalid='false' aria-required=true> <span>Tritarifiuti<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check- ff-el-image-holder'><label style='background-image: url(https:\/\/www.pladostelma.com\/wp-content\/uploads\/accessori.png)' class='ff-el-image-input-src' for='tipologia_prodotto_c7d966d56a62f9e6dba6458fad574be0' aria-label='Accessori'><\/label><label class='ff-el-form-check-label' for='tipologia_prodotto_c7d966d56a62f9e6dba6458fad574be0'><input  type=\"radio\" name=\"tipologia_prodotto\" data-name=\"tipologia_prodotto\" class=\"ff-el-form-check-input ff-el-form-check-radio\" tabindex=\"-1\" value=\"Accessori\"  id='tipologia_prodotto_c7d966d56a62f9e6dba6458fad574be0' aria-label='Accessori' aria-invalid='false' aria-required=true> <span>Accessori<\/span><\/label><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  >Richiedente<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='richiedente_a87f23144254f7ead3d4fd17b7b20693'><input  type=\"radio\" name=\"richiedente\" data-name=\"richiedente\" class=\"ff-el-form-check-input ff-el-form-check-radio\" tabindex=\"2\" value=\"Cliente diretto PladosTelma\"  id='richiedente_a87f23144254f7ead3d4fd17b7b20693' aria-label='Cliente diretto PladosTelma' aria-invalid='false' aria-required=true> <span>Cliente diretto PladosTelma<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='richiedente_819cf91d8eb8dc5e23d56710bb752be4'><input  type=\"radio\" name=\"richiedente\" data-name=\"richiedente\" class=\"ff-el-form-check-input ff-el-form-check-radio\" tabindex=\"-1\" value=\"Rivenditore\"  id='richiedente_819cf91d8eb8dc5e23d56710bb752be4' aria-label='Rivenditore' aria-invalid='false' aria-required=true> <span>Rivenditore<\/span><\/label><\/div><\/div><\/div><div class='step-nav ff_step_nav_last'><button style='float: left;' tabindex='3'  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary' aria-label='Precedente'>Precedente<\/button><button style='float: right;' tabindex='4'  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary' aria-label='Successivo'>Successivo<\/button><\/div><\/div><div style='display: none;' class=\" fluentform-step\" data-name=\"form_step-8_1\" ><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-8_2\" ><h3 class='ff-el-section-title'>Dati Cliente Diretto PladosTelma<\/h3><div class='ff-section_break_desk'><\/div><hr \/><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_ragione_sociale_cuciniere_distributore' id='label_ff_8_ragione_sociale_cuciniere_distributore'>Ragione Sociale Cliente Diretto PladosTelma<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"ragione_sociale_cuciniere_distributore\" class=\"ff-el-form-control\" data-name=\"ragione_sociale_cuciniere_distributore\" tabindex=\"5\" id=\"ff_8_ragione_sociale_cuciniere_distributore\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_1 has-conditions'><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-8_3\" ><h3 class='ff-el-section-title'>Dati Rivenditore<\/h3><div class='ff-section_break_desk'><\/div><hr \/><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_ragione_sociale_rivenditore' id='label_ff_8_ragione_sociale_rivenditore'>Ragione Sociale<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"ragione_sociale_rivenditore\" class=\"ff-el-form-control\" data-name=\"ragione_sociale_rivenditore\" tabindex=\"6\" id=\"ff_8_ragione_sociale_rivenditore\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class=\"ff-name-address-wrapper fluent-address\" data-type=\"address-element\" data-name=\"indirizzo_rivenditore\" ><div class='ff-el-input--label'><label aria-label=\"Indirizzo\">Indirizzo<\/label><\/div><div class='ff-el-input--content'><div class='ff-t-container'><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_indirizzo_rivenditore_address_line_1_' id='label_ff_8_indirizzo_rivenditore_address_line_1_'>Indirizzo<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"indirizzo_rivenditore[address_line_1]\" id=\"ff_8_indirizzo_rivenditore_address_line_1_\" class=\"ff-el-form-control\" placeholder=\"Indirizzo\" data-key_name=\"address_line_1\" tabindex=\"7\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_indirizzo_rivenditore_city_' id='label_ff_8_indirizzo_rivenditore_city_'>Citt\u00e0<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"indirizzo_rivenditore[city]\" id=\"ff_8_indirizzo_rivenditore_city_\" class=\"ff-el-form-control\" placeholder=\"Citt\u00e0\" data-key_name=\"city\" tabindex=\"8\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div class='ff-t-container'><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_indirizzo_rivenditore_state_' id='label_ff_8_indirizzo_rivenditore_state_'>Provincia<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"indirizzo_rivenditore[state]\" id=\"ff_8_indirizzo_rivenditore_state_\" class=\"ff-el-form-control\" placeholder=\"Provincia\" data-key_name=\"state\" tabindex=\"9\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_indirizzo_rivenditore_zip_' id='label_ff_8_indirizzo_rivenditore_zip_'>CAP<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"indirizzo_rivenditore[zip]\" id=\"ff_8_indirizzo_rivenditore_zip_\" class=\"ff-el-form-control\" placeholder=\"CAP\" data-key_name=\"zip\" tabindex=\"10\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label  >Diverso Indirizzo di Spedizione<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_d27ce3ad24bf9b48c38c83c3b3a30958'><input  type=\"checkbox\" name=\"checkbox[]\" data-name=\"checkbox\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" tabindex=\"11\" value=\"Diverso Indirizzo di Spedizione\"  id='checkbox_d27ce3ad24bf9b48c38c83c3b3a30958' aria-label='Diverso Indirizzo di Spedizione' aria-invalid='false' aria-required=false> <span>Diverso Indirizzo di Spedizione<\/span><\/label><\/div><\/div><\/div><div class=\"ff-name-address-wrapper fluent-address has-conditions\" data-type=\"address-element\" data-name=\"inirizzo_spedizione\" ><div class='ff-el-input--label'><label aria-label=\"Indirizzo di Spedizione\">Indirizzo di Spedizione<\/label><\/div><div class='ff-el-input--content'><div class='ff-t-container'><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_inirizzo_spedizione_address_line_1_' id='label_ff_8_inirizzo_spedizione_address_line_1_'>Indirizzo<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"inirizzo_spedizione[address_line_1]\" id=\"ff_8_inirizzo_spedizione_address_line_1_\" class=\"ff-el-form-control\" placeholder=\"Address Line 1\" data-key_name=\"address_line_1\" tabindex=\"12\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_inirizzo_spedizione_city_' id='label_ff_8_inirizzo_spedizione_city_'>Citt\u00e0<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"inirizzo_spedizione[city]\" id=\"ff_8_inirizzo_spedizione_city_\" class=\"ff-el-form-control\" placeholder=\"City\" data-key_name=\"city\" tabindex=\"13\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><div class='ff-t-container'><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_inirizzo_spedizione_state_' id='label_ff_8_inirizzo_spedizione_state_'>Provincia<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"inirizzo_spedizione[state]\" id=\"ff_8_inirizzo_spedizione_state_\" class=\"ff-el-form-control\" placeholder=\"State\" data-key_name=\"state\" tabindex=\"14\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_inirizzo_spedizione_zip_' id='label_ff_8_inirizzo_spedizione_zip_'>CAP<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"inirizzo_spedizione[zip]\" id=\"ff_8_inirizzo_spedizione_zip_\" class=\"ff-el-form-control\" placeholder=\"Zip\" data-key_name=\"zip\" tabindex=\"15\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_phone' id='label_ff_8_phone'>Telefono<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone ff_el_with_extended_validation\" type=\"tel\" placeholder=\"Numero di Telefono\" data-name=\"phone\" id=\"ff_8_phone\" tabindex=\"16\" inputmode=\"tel\"  aria-invalid='false' aria-required=true><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_email' id='label_ff_8_email'>Indirizzo Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_8_email\" class=\"ff-el-form-control\" placeholder=\"Indirizzo Email\" data-name=\"email\" tabindex=\"17\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='step-nav ff_step_nav_last'><button style='float: left;' tabindex='18'  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary' aria-label='Precedente'>Precedente<\/button><button style='float: right;' tabindex='19'  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary' aria-label='Successivo'>Successivo<\/button><\/div><\/div><div style='display: none;' class=\" fluentform-step\" data-name=\"form_step-8_4\" ><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-8_5\" ><h3 class='ff-el-section-title'>Inserimento Allegati<\/h3><div class='ff-section_break_desk'><p>Per procedere con l&#8217;assistenza abbiamo bisogno di questi allegati<\/p><\/div><hr \/><\/div><div class='ff-el-group  ff-dropzone'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_upload_foto_prodotto_1' id='label_ff_8_upload_foto_prodotto_1'>Foto per intero del prodotto<\/label><\/div><div class='ff-el-input--content'><label for='ff_8_upload_foto_prodotto_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Trascina o clicca per inserire<\/span> <input type=\"file\" name=\"upload_foto_prodotto\" id=\"ff_8_upload_foto_prodotto_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"upload_foto_prodotto\" tabindex=\"20\"  aria-invalid='false' aria-required=true><\/label><\/div><\/div><div class='ff-el-group  ff-dropzone'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_upload_problema_1' id='label_ff_8_upload_problema_1'>Foto o video della difettosit\u00e0 riscontrata<\/label><\/div><div class='ff-el-input--content'><label for='ff_8_upload_problema_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Trascina o clicca per inserire<\/span> <input type=\"file\" name=\"upload_problema\" id=\"ff_8_upload_problema_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"upload_problema\" multiple=\"1\" tabindex=\"21\"  aria-invalid='false' aria-required=true><\/label><\/div><\/div><div class='ff-el-group  ff-dropzone'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_upload_doc_acquisto_1' id='label_ff_8_upload_doc_acquisto_1'>Documento di acquisto<\/label><\/div><div class='ff-el-input--content'><label for='ff_8_upload_doc_acquisto_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Trascina o clicca per inserire<\/span> <input type=\"file\" name=\"upload_doc_acquisto\" id=\"ff_8_upload_doc_acquisto_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"upload_doc_acquisto\" tabindex=\"22\"  aria-invalid='false' aria-required=true><\/label><\/div><\/div><div class='ff-el-group has-conditions  ff-dropzone'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_upload_etichetta_1' id='label_ff_8_upload_etichetta_1'>Foto Etichetta posta sotto il lavello<\/label><\/div><div class='ff-el-input--content'><label for='ff_8_upload_etichetta_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Trascina o clicca per inserire<\/span> <input type=\"file\" name=\"upload_etichetta\" id=\"ff_8_upload_etichetta_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"upload_etichetta\" tabindex=\"23\"  aria-invalid='false' aria-required=true><\/label><\/div><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_1 has-conditions'><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-8_6\" ><h3 class='ff-el-section-title'>Seriale Elettrodomestici<\/h3><div class='ff-section_break_desk'><div class=\"\" data-block=\"true\" data-editor=\"4d1tv\" data-offset-key=\"efmji-0-0\">\n<div dir=\"auto\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"efmji-0-0\"><span data-offset-key=\"efmji-0-0\">l&#8217;etichetta <\/span><span data-offset-key=\"efmji-0-1\">\u00e8 situata sulla copertina del libretto di istruzione dell&#8217;elettrodomestico.<\/span><\/div>\n<\/div>\n<\/div>\n<div class=\"\" data-block=\"true\" data-editor=\"4d1tv\" data-offset-key=\"9257s-0-0\">\n<div dir=\"auto\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"9257s-0-0\"><span data-offset-key=\"9257s-0-0\">I<\/span><span data-offset-key=\"9257s-0-1\">n alternativa, l&#8217;etichetta \u00e8 situata:<\/span><\/div>\n<ul>\n<li class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"9257s-0-0\"><span data-offset-key=\"8a7lh-0-1\">S<\/span><span data-offset-key=\"8a7lh-0-2\">otto il <\/span><span data-offset-key=\"8a7lh-0-3\">piano cottura<\/span><\/li>\n<li data-offset-key=\"9257s-0-0\">\n<div class=\"\" data-block=\"true\" data-editor=\"anfgo\" data-offset-key=\"6dbrd-0-0\">\n<div dir=\"auto\">\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"6dbrd-0-0\"><span data-offset-key=\"6dbrd-0-1\">All&#8217;interno della porta del <\/span><span data-offset-key=\"6dbrd-0-2\">forno<\/span><\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><hr \/><\/div><div class='ff-el-group  ff-dropzone'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_upload_seriale_elettrodomestici_1' id='label_ff_8_upload_seriale_elettrodomestici_1'>Foto Etichetta seriale elettrodomestici<\/label><\/div><div class='ff-el-input--content'><label for='ff_8_upload_seriale_elettrodomestici_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Trascina o clicca per inserire<\/span> <input type=\"file\" name=\"upload_seriale_elettrodomestici\" id=\"ff_8_upload_seriale_elettrodomestici_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"upload_seriale_elettrodomestici\" tabindex=\"24\"  aria-invalid='false' aria-required=true><\/label><\/div><\/div><\/div><\/div><div class='step-nav ff_step_nav_last'><button style='float: left;' tabindex='25'  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary' aria-label='Precedente'>Precedente<\/button><button style='float: right;' tabindex='26'  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary' aria-label='Successivo'>Successivo<\/button><\/div><\/div><div style='display: none;' class=\" fluentform-step\" data-name=\"form_step-8_7\" ><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-8_8\" ><h3 class='ff-el-section-title'>Dati del Prodotto<\/h3><div class='ff-section_break_desk'><\/div><hr \/><\/div><div data-name=\"ff_cn_id_3\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_sku' id='label_ff_8_sku'>Codice Articolo<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"sku\" class=\"ff-el-form-control\" data-name=\"sku\" tabindex=\"27\" id=\"ff_8_sku\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_variante' id='label_ff_8_variante'>Variante Colore<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"variante\" class=\"ff-el-form-control\" data-name=\"variante\" tabindex=\"28\" id=\"ff_8_variante\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_description' id='label_ff_8_description'>Descrizione della Problematica<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_8_description\" name=\"description\" id=\"ff_8_description\" class=\"ff-el-form-control\" rows=\"3\" cols=\"2\" data-name=\"description\" tabindex=\"29\" ><\/textarea><\/div><\/div><div class='step-nav ff_step_nav_last'><button style='float: left;' tabindex='30'  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary' aria-label='Precedente'>Precedente<\/button><button style='float: right;' tabindex='31'  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary' aria-label='Successivo'>Successivo<\/button><\/div><\/div><div style='display: none;' class=\" fluentform-step\" data-name=\"form_step-8_9\" ><div class='ff-el-group'><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='newsletter_sub_d907cfcde21293307d5634f388abb27e'><input  type=\"checkbox\" name=\"newsletter_sub[]\" data-name=\"newsletter_sub\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" tabindex=\"32\" value=\"yes\"  id='newsletter_sub_d907cfcde21293307d5634f388abb27e' aria-label='Vorrei ricevere comunicazioni da PladosTelma' aria-invalid='false' aria-required=false> <span>Vorrei ricevere comunicazioni da PladosTelma<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='Acconsento che questo sito web memorizzi le informazioni da me inviate in modo che possano rispondere alla mia richiesta' class='ff-el-form-check-label ff_tc_label' for='gdpr-agreement_5fcc744ea54d7fd1eed53cfe5193b305'><span class='ff_tc_checkbox'><input type=\"checkbox\" name=\"gdpr-agreement\" class=\"ff-el-form-check-input ff_gdpr_field\" data-name=\"gdpr-agreement\" id=\"gdpr-agreement_5fcc744ea54d7fd1eed53cfe5193b305\" tabindex=\"33\"  value='on' aria-invalid='false' aria-required=true><\/span> <div class='ff_t_c'>Acconsento che questo sito web memorizzi le informazioni da me inviate in modo che possano rispondere alla mia richiesta<\/div><\/label><\/div><\/div>        <div class=\"ff-step-t-container ff-inner_submit_container ff-column-container ff_columns_total_2\">\n            <div class=\"ff-t-cell ff-t-column-1\"><div class='step-nav ff_step_nav_last'><button style='float: left;' tabindex='34'  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary' aria-label='Previous'>Previous<\/button><\/div><\/div>\n            <div class=\"ff-t-cell ff-t-column-2\">\n                <div class='ff-form-inline-style' hidden><style>form.fluent_form_8 .ff-btn-submit:not(.ff_btn_no_style) { background-color: var(--fluentform-primary); color: #ffffff; }<\/style><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\" tabindex=\"35\"  aria-label=\"Invia Richiesta di Assistenza\">Invia Richiesta di Assistenza<\/button><\/div>            <\/div>\n        <\/div>\n        <\/div><\/div><\/div>\n        <\/fieldset><\/form><div id='fluentform_8_errors' class='ff-errors-in-stack ff_form_instance_8_1 ff-form-loading_errors ff_form_instance_8_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_8_1 = {\"id\":\"8\",\"ajaxUrl\":\"https:\\\/\\\/www.pladostelma.com\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_8_1\",\"form_id_selector\":\"fluentform_8\",\"rules\":{\"tipologia_prodotto\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"richiedente\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"ragione_sociale_cuciniere_distributore\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"ragione_sociale_rivenditore\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"indirizzo_rivenditore[address_line_1]\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"indirizzo_rivenditore[address_line_2]\":{\"required\":{\"value\":false,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"indirizzo_rivenditore[city]\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"indirizzo_rivenditore[state]\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"indirizzo_rivenditore[zip]\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"indirizzo_rivenditore[country]\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"checkbox\":{\"required\":{\"value\":false,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"inirizzo_spedizione[address_line_1]\":{\"required\":{\"value\":false,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"inirizzo_spedizione[address_line_2]\":{\"required\":{\"value\":false,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"inirizzo_spedizione[city]\":{\"required\":{\"value\":false,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"inirizzo_spedizione[state]\":{\"required\":{\"value\":false,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"inirizzo_spedizione[zip]\":{\"required\":{\"value\":false,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"inirizzo_spedizione[country]\":{\"required\":{\"value\":false,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"phone\":{\"required\":{\"value\":true,\"global\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\"},\"valid_phone_number\":{\"value\":true,\"global\":true,\"message\":\"Phone number is not valid\",\"global_message\":\"Phone number is not valid\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true},\"email\":{\"value\":true,\"message\":\"Questo campo richiede una email valida.\",\"global_message\":\"Questo campo richiede una email valida.\",\"global\":true}},\"upload_foto_prodotto\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true},\"max_file_size\":{\"value\":10485760,\"_valueFrom\":\"MB\",\"message\":\"Validation fails for maximum file size\",\"global_message\":\"Validation fails for maximum file size\",\"global\":true},\"max_file_count\":{\"value\":1,\"message\":\"Validation fails for maximum file count\",\"global_message\":\"Validation fails for maximum file count\",\"global\":true},\"allowed_file_types\":{\"value\":[\"jpg|jpeg|gif|png|bmp\"],\"message\":\"Invalid file type\",\"global_message\":\"Invalid file type\",\"global\":true}},\"upload_problema\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true},\"max_file_size\":{\"value\":52428800,\"_valueFrom\":\"MB\",\"message\":\"Validation fails for maximum file size\",\"global_message\":\"Validation fails for maximum file size\",\"global\":true},\"max_file_count\":{\"value\":\"5\",\"message\":\"Validation fails for maximum file count\",\"global_message\":\"Validation fails for maximum file count\",\"global\":true},\"allowed_file_types\":{\"value\":[\"jpg|jpeg|gif|png|bmp\",\"avi|divx|flv|mov|ogv|mkv|mp4|m4v|divx|mpg|mpeg|mpe|video\\\/quicktime|qt\",\"pdf\"],\"message\":\"Invalid file type\",\"global_message\":\"Invalid file type\",\"global\":true}},\"upload_doc_acquisto\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 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type\",\"global\":true}},\"sku\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"variante\":{\"required\":{\"value\":false,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"description\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"newsletter_sub\":{\"required\":{\"value\":false,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 richiesto.\",\"global\":true}},\"gdpr-agreement\":{\"required\":{\"value\":true,\"message\":\"Questo campo \\u00e8 richiesto.\",\"global_message\":\"Questo campo \\u00e8 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